How To Fix /ACCGO/CAS_FLLW_MSG341 - Customer exists on sales side only


/ACCGO/CAS_FLLW_MSG341 - Overview

  • Message type: E = Error

  • Message class: /ACCGO/CAS_FLLW_MSG -

  • Message number: 341

  • Message text: Customer exists on sales side only

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  • Self-Explanatory Message

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/ACCGO/CAS_FLLW_MSG341 - Details

  • The SAP error message /ACCGO/CAS_FLLW_MSG341 Customer exists on sales side only typically occurs in the context of the SAP system when there is an attempt to process a customer-related transaction that involves both sales and accounting data. This error indicates that the customer exists in the sales area but does not have a corresponding entry in the accounting area.
    
    Cause: Customer Master Data Configuration: The customer master data may have been created only for sales purposes without the necessary accounting information. This can happen if the customer was set up in the Sales and Distribution (SD) module but not in the Financial Accounting (FI) module. Missing Accounting View: The accounting view of the customer master data might not have been maintained, which is essential for transactions that require financial postings. Data Synchronization Issues: There may be issues with data synchronization between the sales and accounting modules, leading to inconsistencies in customer data.
    Solution: Maintain Customer Master

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