How To Fix /ACCGO/CAS_FLLW_MSG339 - Purchase open quantity and sales open quantity are not same

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_FLLW_MSG -

• Message number: 339

• Message text: Purchase open quantity and sales open quantity are not same

Self-Explanatory Message

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• What is the cause and solution for SAP error message /ACCGO/CAS_FLLW_MSG339 - Purchase open quantity and sales open quantity are not same ?

  The SAP error message /ACCGO/CAS_FLLW_MSG339 indicates a discrepancy between the purchase open quantity and the sales open quantity in the system. This typically occurs in scenarios involving the management of inventory and sales orders, particularly when dealing with stock transfers, intercompany sales, or when using the SAP Advanced Compliance Reporting (ACR) module.
  Cause:
  
  
  Mismatch in Quantities: The most common cause of this error is that the total quantity of goods purchased does not match the total quantity of goods sold. This can happen due to:
  
  Incorrect data entry during the creation of purchase orders or sales orders.
  Changes in inventory levels that were not properly updated in the system.
  Partial deliveries or returns that were not accounted for correctly.
  Differences in unit of measure between purchase and sales orders.
  
  
  
  Timing Issues: If transactions are processed at different times, there may be a temporary mismatch until all transactions are fully processed.
  
  
  Configuration Issues: Incorrect configuration in the system related to inventory management or sales and distribution modules can also lead to this error.
  
  
  Solution:
  
  
  Data Verification: Check the purchase orders and sales orders related to the transaction. Ensure that the quantities match and that all relevant documents are correctly processed.
  
  
  Reconcile Inventory: Perform an inventory reconciliation to ensure that the stock levels in the system reflect the actual physical stock. This may involve:
  
  Running inventory reports to identify discrepancies.
  Adjusting stock levels if necessary.
  
  
  
  Review Open Transactions: Look for any open transactions that may not have been completed. This includes checking for:
  
  Open purchase orders that have not been fully received.
  Open sales orders that have not been fully delivered.
  
  
  
  Check for Returns: If there have been returns or cancellations, ensure that these have been properly recorded in the system.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to inventory management and sales processes.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If necessary, contact SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), VA03 (Display Sales Order), and MMBE (Stock Overview) to help diagnose the issue.
  Documentation: Review SAP documentation related to inventory management and sales order processing for best practices and troubleshooting steps.
  User Roles: Ensure that users have the appropriate roles and permissions to view and modify purchase and sales orders.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve the discrepancy between the purchase open quantity and sales open quantity.