How To Fix /ACCGO/CAS_CALLOFF116 - Call-off with contract &1, item &2, CI &3 is reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 116

• Message text: Call-off with contract &1, item &2, CI &3 is reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF116 - Call-off with contract &1, item &2, CI &3 is reversed ?

  The SAP error message /ACCGO/CAS_CALLOFF116 indicates that there is an issue with a call-off related to a contract in the SAP system. This error typically arises in the context of contract management and call-off processes, particularly when dealing with the reversal of a call-off.
  Cause:
  The error message suggests that there is a reversal of a call-off for a specific contract and item. The potential causes for this error can include:
  
  Reversal of Call-off: The call-off you are trying to process has already been reversed, which means that the system does not allow further processing on it.
  Data Integrity Issues: There may be inconsistencies in the data related to the contract, item, or call-off that prevent the system from processing the request.
  Contract Status: The status of the contract or the specific item may not allow for further call-off actions (e.g., if the contract is closed or inactive).
  Authorization Issues: The user may not have the necessary permissions to perform the action on the specified contract or item.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Call-off Status: Verify the status of the call-off in question. If it has already been reversed, you may need to create a new call-off instead of trying to process the reversed one.
  Review Contract and Item Data: Ensure that the contract and item data are correct and consistent. Check for any discrepancies that might be causing the issue.
  Contract Status: Confirm that the contract is active and that the item is available for further processing. If the contract is closed, you may need to reopen it or create a new contract.
  User Authorization: Ensure that you have the necessary permissions to perform the action. If not, contact your system administrator to obtain the required access.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling call-offs and contract management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME33K (Display Contract), ME31K (Create Contract), and ME32K (Change Contract) to manage contracts effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.