How To Fix /ACCGO/CAS_CALLOFF065 - No order items found; enter the items

/ACCGO/CAS_CALLOFF065 - Overview

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 065

• Message text: No order items found; enter the items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF065 - No order items found; enter the items ?

  The SAP error message /ACCGO/CAS_CALLOFF065 No order items found; enter the items typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where order items are expected to be processed, but none are found in the system for the specified criteria.
  
  Cause:
  
  
  No Order Items Created: The most common cause is that there are no order items created for the specified order or transaction. This could be due to a failure in the order creation process or the order items being deleted or not saved properly.
  
  
  Incorrect Selection Criteria: The criteria used to retrieve order items may be incorrect. This could include filters such as date ranges, order status, or other parameters that do not match any existing order items.
  
  
  Data Synchronization Issues: If the system relies on data from other modules or systems, there may be synchronization issues that prevent order items from being visible.
  
  
  Authorization Issues: The user