Message type: E = Error
Message class: /ACCGO/CAS_CALLOFF -
Message number: 038
Message text: Start: Determination of contracts, automatic mode for SO &1, item &2
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/ACCGO/CAS_CALLOFF038
- Start: Determination of contracts, automatic mode for SO &1, item &2 ?The SAP error message /ACCGO/CAS_CALLOFF038 typically relates to issues in the contract determination process within the context of the SAP Convergent Charging (SAP CC) or similar modules. This error indicates that there was a problem during the automatic determination of contracts for a sales order (SO) item.
Cause: Missing Configuration: The system may not be properly configured to determine contracts automatically for the specified sales order and item. Data Inconsistencies: There may be inconsistencies or missing data in the sales order or related master data (e.g., customer master, contract master). Contract Validity: The contracts that are supposed to be determined may not be valid for the specified conditions (e.g., date, customer, product). Authorization Issues: The user may not have the necessary authorizations to access the contracts or perform the determination. System Errors: There could be a temporary system error or a bug in the software that is causing the issue.
Solution: Check Configuration: Review the configuration settings for
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