How To Fix /ACCGO/CAS_CALLOFF038 - Start: Determination of contracts, automatic mode for SO &1, item &2


/ACCGO/CAS_CALLOFF038 - Overview

  • Message type: E = Error

  • Message class: /ACCGO/CAS_CALLOFF -

  • Message number: 038

  • Message text: Start: Determination of contracts, automatic mode for SO &1, item &2

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF038 - Start: Determination of contracts, automatic mode for SO &1, item &2 ?
    The SAP error message /ACCGO/CAS_CALLOFF038 typically relates to issues in the contract determination process within the context of the SAP Convergent Charging (SAP CC) or similar modules. This error indicates that there was a problem during the automatic determination of contracts for a sales order (SO) item.
    
    Cause: Missing Configuration: The system may not be properly configured to determine contracts automatically for the specified sales order and item. Data Inconsistencies: There may be inconsistencies or missing data in the sales order or related master data (e.g., customer master, contract master). Contract Validity: The contracts that are supposed to be determined may not be valid for the specified conditions (e.g., date, customer, product). Authorization Issues: The user may not have the necessary authorizations to access the contracts or perform the determination. System Errors: There could be a temporary system error or a bug in the software that is causing the issue.
    Solution: Check Configuration: Review the configuration settings for

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