How To Fix /ACCGO/CAS_CALLOFF028 - Firming mode determined as unfirmed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/CAS_CALLOFF -

  • Message number: 028

  • Message text: Firming mode determined as unfirmed

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  • What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF028 - Firming mode determined as unfirmed ?

    The SAP error message /ACCGO/CAS_CALLOFF028 Firming mode determined as unfirmed typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with supply chain planning and demand management. This error indicates that the system has determined that a certain planning element (like a planned order or a forecast) is in an "unfirmed" state, meaning that it is not yet confirmed or solidified in the planning process.

    Cause:

    1. Unfirmed Planning Elements: The error usually arises when the system is trying to process a planning element that has not been firmed. This can happen if:

      • The firming process has not been executed for the relevant planning elements.
      • The firming settings in the planning book or the planning area are not configured correctly.
      • There are changes in demand or supply that have not been reflected in the firmed planning.
    2. Configuration Issues: Incorrect configuration in the planning area or firming settings can lead to this error. This includes settings related to firming horizons, firming strategies, or the overall planning strategy.

    3. Data Issues: Missing or incorrect data in the master data (like material master, location master, etc.) can also lead to this error.

    Solution:

    1. Firming Process: Ensure that the firming process is executed for the relevant planning elements. This can typically be done through the planning book or by using specific transactions in SAP APO.

    2. Check Configuration: Review the configuration settings for the planning area and firming settings. Ensure that the firming horizon is set correctly and that the firming strategy aligns with your business processes.

    3. Review Master Data: Check the master data for any inconsistencies or missing information that could affect the planning process. Ensure that all relevant data is up to date.

    4. Analyze Planning Books: Look into the planning books being used and verify that the settings for firming are correctly defined. You may need to adjust the settings to ensure that the system can properly identify which elements should be firmed.

    5. Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional insights or updates that may address the issue.

    6. Testing: After making changes, conduct tests to ensure that the firming process works as expected and that the error does not reoccur.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Training and Documentation: Consider reviewing training materials or documentation related to SAP APO and firming processes to better understand how to manage planning elements effectively.

    If the issue persists after trying the above solutions, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.

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