How To Fix /ACCGO/CAS_CALLOFF027 - Firming mode determined as firmed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 027

• Message text: Firming mode determined as firmed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF027 - Firming mode determined as firmed ?

  The SAP error message /ACCGO/CAS_CALLOFF027 Firming mode determined as firmed typically occurs in the context of the Advanced Planning and Optimization (APO) module, particularly when dealing with the firming of planned orders or production orders in the Supply Chain Management (SCM) environment.
  Cause:
  This error message indicates that the system has determined that the firming mode for a particular order or planning situation is set to "firmed." This can happen due to several reasons:
  
  Configuration Settings: The firming settings in the APO system may be configured to automatically set certain orders as firmed based on specific criteria.
  Order Status: The order in question may already be in a firmed state, meaning it cannot be changed or adjusted without first unfirming it.
  Planning Parameters: The planning parameters or heuristics used during the planning run may have determined that the order should be firmed based on the current demand and supply situation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Order Status: Verify the status of the order in question. If it is already firmed, you may need to unfirm it before making any changes. This can typically be done through the transaction code /SAPAPO/ORDR or similar, depending on your system configuration.
  
  
  Review Firming Settings: Check the configuration settings for firming in the APO system. This can be done in the customizing settings under the relevant planning area. Ensure that the settings align with your business requirements.
  
  
  Adjust Planning Parameters: If the firming mode is being determined by specific planning heuristics or parameters, review these settings to ensure they are appropriate for your planning scenario.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to firming in APO for any specific guidelines or troubleshooting steps that may apply to your version of the software.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/ORDR for order management and /SAPAPO/MC90 for checking planning runs.
  SAP Notes: Search for SAP Notes related to firming issues in APO, as they may contain patches or updates that address known issues.
  Training and Documentation: Ensure that users involved in planning and order management are trained on the firming process and understand how to manage order statuses effectively.
  
  By following these steps, you should be able to diagnose and resolve the error message related to firming mode in your SAP system.