How To Fix /ACCGO/CAS_CALLOFF022 - Cannot reverse; item is firmed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 022

• Message text: Cannot reverse; item is firmed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF022 - Cannot reverse; item is firmed ?

  The SAP error message /ACCGO/CAS_CALLOFF022 Cannot reverse; item is firmed typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with call-offs or firmed planned orders. This error indicates that the system is unable to reverse a specific item because it has been marked as "firmed," meaning that it is locked for changes due to planning constraints.
  Cause:
  
  Firmed Status: The item in question has been firmed, which means that it is no longer subject to changes or reversals. This is often done to stabilize the planning process and ensure that certain orders are not altered after they have been confirmed.
  Planning Parameters: The planning parameters or settings in the system may have been configured to prevent changes to firmed items.
  Dependencies: There may be dependencies or linked processes that require the item to remain firmed, preventing any reversals.
  
  Solution:
  
  
  Unfirm the Item: If you need to reverse the item, you may first need to unfirm it. This can typically be done through the relevant transaction in SAP APO or by using specific functions to change the status of the item.
  
  Navigate to the relevant planning book or transaction where the item is managed.
  Look for options to change the status of the item from firmed to unfirmed.
  
  
  
  Check Planning Parameters: Review the planning parameters and settings to see if there are any restrictions on reversing firmed items. Adjust these settings if necessary, but ensure that this aligns with your organization's planning policies.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on handling firmed items in your version of SAP. This may provide additional insights or steps tailored to your system configuration.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system setup.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling firmed items.
  Transaction Codes: Familiarize yourself with transaction codes related to planning and order management in SAP APO, such as /SAPAPO/SDP94 for planning books or /SAPAPO/ORDR for order management.
  User Roles: Ensure that you have the appropriate user roles and permissions to make changes to firmed items, as restrictions may be in place based on user profiles.
  
  By following these steps, you should be able to address the error message and manage firmed items effectively within your SAP system.