How To Fix /ACCGO/CAS_CALLOFF021 - Cannot call-off item &1; check item quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 021

• Message text: Cannot call-off item &1; check item quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF021 - Cannot call-off item &1; check item quantity ?

  The SAP error message /ACCGO/CAS_CALLOFF021 Cannot call-off item &1; check item quantity typically occurs in the context of the SAP Advanced Compliance Reporting (ACR) or similar modules where call-off items are being processed. This error indicates that there is an issue with the quantity of the item that you are trying to call off, which means that the system cannot proceed with the operation due to discrepancies in the item quantity.
  Causes:
  
  Insufficient Quantity: The quantity specified for the call-off item may exceed the available quantity in stock or the quantity that has been allocated for that item.
  Incorrect Item Status: The item may not be in a status that allows it to be called off (e.g., it may be blocked or inactive).
  Configuration Issues: There may be configuration settings in the system that are preventing the call-off from being processed correctly.
  Data Entry Errors: There could be a mistake in the data entry, such as entering an incorrect item number or quantity.
  
  Solutions:
  
  Check Item Quantity: Verify the available quantity of the item in the inventory. Ensure that the quantity you are trying to call off does not exceed what is available.
  Review Item Status: Check the status of the item in the system. Ensure that it is active and available for call-off.
  Adjust Quantity: If the quantity is incorrect, adjust it to match the available stock or the allocated quantity.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to call-off processes.
  Re-enter Data: If you suspect a data entry error, re-enter the item number and quantity to ensure accuracy.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you check inventory levels (e.g., MMBE for stock overview).
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with for more detailed troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.