How To Fix /ACCGO/CAS_CALLOFF001 - Enter a valid external reference number

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_CALLOFF -

• Message number: 001

• Message text: Enter a valid external reference number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAS_CALLOFF001 - Enter a valid external reference number ?

  The SAP error message /ACCGO/CAS_CALLOFF001 Enter a valid external reference number typically occurs in the context of the SAP system when dealing with call-off processes, particularly in the area of contract management or procurement. This error indicates that the system expects a valid external reference number to be entered, but the input provided does not meet the required criteria.
  Cause:
  
  Missing or Incorrect Input: The external reference number may not have been entered, or it may have been entered incorrectly (e.g., wrong format, typos).
  Data Validation: The system may have specific validation rules that the external reference number must meet, such as length, format, or existing records in the database.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how external reference numbers are handled, and these may not be set up correctly.
  Authorization Issues: The user may not have the necessary permissions to access or create records associated with the external reference number.
  
  Solution:
  
  Check Input: Ensure that the external reference number is entered correctly. Verify that it adheres to the expected format and length.
  Consult Documentation: Refer to the relevant SAP documentation or user manuals to understand the expected format and requirements for the external reference number.
  Review Configuration: If you have access, check the configuration settings related to external reference numbers in the SAP system. This may involve consulting with your SAP Basis or configuration team.
  Check for Existing Records: Ensure that the external reference number you are trying to use actually exists in the system. You may need to create it if it does not.
  User Permissions: Verify that you have the necessary permissions to perform the action you are attempting. If not, contact your system administrator to request the appropriate access.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting or managing external reference numbers.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.