How To Fix /ACCGO/CAK_FBO020 - Quote can be converted only when in Released status

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAK_FBO -

• Message number: 020

• Message text: Quote can be converted only when in Released status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/CAK_FBO020 - Quote can be converted only when in Released status ?

  The SAP error message /ACCGO/CAK_FBO020 Quote can be converted only when in Released status typically occurs in the context of SAP's Contract Management or Sales and Distribution modules when attempting to convert a quote (quotation) into a sales order or another document type. This error indicates that the quote you are trying to convert is not in the "Released" status, which is a prerequisite for conversion.
  Cause:
  
  Quote Status: The quote is likely in a status other than "Released." Common statuses include "Draft," "In Process," or "Blocked."
  User Permissions: The user may not have the necessary permissions to change the status of the quote to "Released."
  Business Rules: There may be specific business rules or workflows in place that prevent the quote from being released until certain conditions are met (e.g., approvals, required fields).
  
  Solution:
  
  
  Check Quote Status: 
  
  Navigate to the quote in question and check its current status. Ensure it is marked as "Released."
  
  
  
  Release the Quote:
  
  If the quote is not released, you may need to take the necessary steps to release it. This could involve:
  
  Completing any required fields.
  Obtaining necessary approvals.
  Changing the status manually if you have the appropriate permissions.
  
  
  
  
  
  User Permissions:
  
  If you do not have the ability to change the status, contact your SAP administrator or the person responsible for user roles and permissions to ensure you have the necessary access.
  
  
  
  Review Business Rules:
  
  Consult with your business process owner or SAP functional consultant to understand any specific business rules that may be preventing the quote from being released.
  
  
  
  Error Logs:
  
  Check for any additional error messages or logs that may provide more context on why the quote cannot be released.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for more details on quote management and status handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA21 (Create Quotation) and VA22 (Change Quotation) to manage quotes effectively.
  Training: Consider training sessions or materials on SAP Sales and Distribution or Contract Management to better understand the workflow and status management.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.