How To Fix /ACCGO/BR_EXM004 - Error when getting ABD pricing condition value

/ACCGO/BR_EXM004 - Overview

• Message type: E = Error

• Message class: /ACCGO/BR_EXM -

• Message number: 004

• Message text: Error when getting ABD pricing condition value

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ACCGO/BR_EXM004 - Error when getting ABD pricing condition value ?

  The SAP error message /ACCGO/BR_EXM004 typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Billing and Revenue Innovation Management (BRIM) when there is an issue retrieving the pricing condition value for an Account-Based Billing (ABD) scenario. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the pricing conditions.
  Causes:
  
  Missing Pricing Conditions: The pricing condition required for the transaction may not be defined or may be missing in the system.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure or the condition types.
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that prevent the system from retrieving the correct pricing conditions.
  Authorization Issues: The user may not have the necessary authorizations to access the pricing conditions.
  Technical Issues: There may be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Check Pricing