How To Fix /ACCGO/ACM_S4_MSG005 - No customer role assigned to business partner &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ACCGO/ACM_S4_MSG -

  • Message number: 005

  • Message text: No customer role assigned to business partner &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ACCGO/ACM_S4_MSG005 - No customer role assigned to business partner &1 ?

    The SAP error message /ACCGO/ACM_S4_MSG005 No customer role assigned to business partner &1 indicates that a business partner (BP) does not have the necessary customer role assigned to it. This is a common issue when working with business partner master data in SAP, particularly in the context of S/4HANA.

    Cause:

    1. Missing Customer Role: The business partner in question does not have the customer role assigned. In SAP, business partners can have multiple roles (e.g., customer, vendor, employee), and if the customer role is missing, the system will not recognize it as a valid customer.
    2. Incorrect Business Partner Configuration: The business partner may not have been set up correctly, or the role assignment may have been overlooked during the creation or maintenance of the business partner.
    3. Data Migration Issues: If data was migrated from an older system or from another source, the roles may not have been correctly assigned during the migration process.

    Solution:

    1. Assign Customer Role:

      • Go to the transaction code BP (Business Partner).
      • Search for the business partner using the ID provided in the error message.
      • Open the business partner and navigate to the "Roles" tab.
      • Check if the customer role (e.g., FLCU00 for customer) is assigned. If not, you can add it by selecting the appropriate role and saving the changes.
    2. Check Role Configuration:

      • Ensure that the role you are trying to assign is correctly configured in the system. You can check this in the customizing settings under SPRO -> Cross-Application Components -> Master Data Synchronization -> Business Partner -> Define Roles.
    3. Data Migration Review:

      • If the business partner data was migrated, review the migration process to ensure that all necessary roles were included. You may need to re-run the migration or manually assign roles to affected business partners.
    4. Authorization Check:

      • Ensure that you have the necessary authorizations to view and edit business partner roles. Lack of authorization can sometimes lead to issues in assigning roles.

    Related Information:

    • Business Partner Roles: In SAP, business partners can have multiple roles, and each role defines the specific functions and data relevant to that partner. Common roles include customer, vendor, and employee.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and BP_MON for monitoring business partner data.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to business partner roles and error messages.

    By following these steps, you should be able to resolve the error message and ensure that the business partner is correctly configured with the necessary customer role.

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