How To Fix >A757 - Document &1 reset with &2 &3 due to the sale.

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 757

• Message text: Document &1 reset with &2 &3 due to the sale.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A757 - Document &1 reset with &2 &3 due to the sale. ?

  The SAP error message A757 typically indicates that a document has been reset due to a sales-related issue. This message is often encountered in the context of sales and distribution (SD) processes, particularly when dealing with sales documents such as sales orders, delivery documents, or billing documents.
  Cause:
  The error message A757 can occur due to several reasons, including:
  
  
  Document Status: The document may have been reset because it was in a status that does not allow further processing. For example, if a sales order is being processed and a related document (like a delivery or invoice) is canceled or reset, it can lead to this error.
  
  
  Sales Document Changes: Changes made to the sales document after it has been processed can trigger this error. For instance, if a sales order is modified after a delivery has been created, it may cause inconsistencies.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the sales document, such as missing or incorrect information that prevents the document from being processed correctly.
  
  
  Business Rules: Certain business rules or configurations in the system may dictate that a document must be reset under specific conditions, such as when a related document is canceled.
  
  
  Solution:
  To resolve the A757 error, consider the following steps:
  
  
  Check Document Status: Review the status of the sales document and any related documents. Ensure that they are in a state that allows for further processing.
  
  
  Review Changes: If changes were made to the sales document, verify that they are valid and do not conflict with existing documents. If necessary, revert any changes that may have caused the issue.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that all required fields are filled out correctly and that there are no missing or incorrect entries.
  
  
  Consult Logs: Check the application logs or error logs for more detailed information about the error. This can provide insights into what specifically triggered the reset.
  
  
  Business Rules Review: Review the business rules and configurations in the system to understand why the document was reset. If necessary, consult with your SAP functional team to adjust the rules if they are too restrictive.
  
  
  Reprocess the Document: After addressing the underlying issues, attempt to reprocess the document. This may involve re-creating the document or re-entering the necessary data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to manage sales documents effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message A757. SAP frequently updates its knowledge base with solutions for common errors.
  User Authorization: Ensure that the user has the necessary authorizations to perform actions on the sales documents in question.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.