How To Fix >A755 - Document &1 is already reset with &2 &3 due to sale.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >A -

  • Message number: 755

  • Message text: Document &1 is already reset with &2 &3 due to sale.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >A755 - Document &1 is already reset with &2 &3 due to sale. ?

    The SAP error message A755 indicates that a document has already been reset due to a sale. This typically occurs in the context of sales and distribution (SD) or financial accounting (FI) processes where a document (like a sales order, invoice, or delivery) is being processed, and the system detects that it has already been reset or canceled.

    Cause:

    1. Document Already Processed: The document you are trying to reset has already been reset or canceled in a previous transaction.
    2. Incorrect Sequence of Operations: The user may be attempting to reset a document that is not in a state that allows for resetting, or they may be trying to perform the operation in the wrong sequence.
    3. Data Integrity Issues: There may be issues with data integrity or inconsistencies in the document flow that prevent the reset from being processed.

    Solution:

    1. Check Document Status: Verify the status of the document in question. If it has already been reset, you may need to review the previous transactions to understand the current state.
    2. Review Transaction History: Look at the change logs or transaction history for the document to see if it has been reset or canceled previously.
    3. Consult with Colleagues: If you are unsure about the document's status, consult with colleagues or team members who may have worked on the document.
    4. Use Correct Transaction Codes: Ensure that you are using the correct transaction codes and following the proper sequence of operations for resetting documents.
    5. Check for Dependencies: Some documents may have dependencies on other documents (e.g., linked sales orders, deliveries, or invoices). Ensure that all related documents are in the correct state.
    6. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing sales documents, such as VA02 (Change Sales Order), VF02 (Change Billing Document), etc.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide solutions or workarounds for specific error messages.
    • Documentation: Review SAP documentation or user manuals related to sales and distribution processes to understand the workflow and document management better.

    By following these steps, you should be able to address the A755 error message effectively.

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