How To Fix >A742 - Document &2: error in event 2953: return amount not allowed to be filled

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 742

• Message text: Document &2: error in event 2953: return amount not allowed to be filled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A742 - Document &2: error in event 2953: return amount not allowed to be filled ?

  The SAP error message A742 indicates that there is an issue with the return amount in a document, specifically in the context of event 2953. This error typically arises in the context of financial transactions, such as invoice processing or payment processing, where the system is trying to validate the return amount against certain business rules or configurations.
  Cause:
  The error message "return amount not allowed to be filled" suggests that the system is encountering a situation where the return amount being processed is not permissible based on the current configuration or the state of the document. Common causes include:
  
  Incorrect Document Status: The document may be in a status that does not allow for returns or adjustments.
  Configuration Issues: The system configuration may not allow for returns in certain scenarios, such as specific document types or conditions.
  Business Rules: There may be business rules defined in the system that restrict the return amount based on certain criteria (e.g., limits on return amounts, specific account settings).
  Data Entry Errors: The return amount may have been entered incorrectly, leading to a validation failure.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Document Status: Verify the status of the document (e.g., invoice, payment) to ensure it is in a state that allows for returns. If the document is locked or completed, you may need to reverse or adjust it first.
  
  
  Review Configuration: Check the configuration settings related to the document type and return processing. This may involve reviewing settings in the Financial Accounting (FI) module or the specific area where the error occurred.
  
  
  Validate Business Rules: Review any business rules that may apply to the transaction. Ensure that the return amount complies with these rules.
  
  
  Correct Data Entry: If the return amount was entered incorrectly, correct it and try processing the document again.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configurations.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use transaction codes like FB60 (Enter Incoming Invoice), FB65 (Enter Credit Memo), or others related to financial transactions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorization: Ensure that the user has the necessary authorizations to perform the actions related to the document in question.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.