How To Fix >A035 - No totals record for external payment information

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 035

• Message text: No totals record for external payment information

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A035 - No totals record for external payment information ?

  The SAP error message A035: No totals record for external payment information typically occurs in the context of financial transactions, particularly when dealing with external payments or payment processing in the SAP system. This error indicates that the system is unable to find a corresponding totals record for the payment information being processed.
  Causes:
  
  Missing Totals Record: The most common cause is that the totals record for the payment information has not been created or is missing in the system.
  Incorrect Configuration: There may be configuration issues in the payment processing settings or in the financial accounting module.
  Data Inconsistency: There could be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Timing Issues: The error may occur if the payment information is being processed before the totals record has been generated or updated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the totals record.
  
  Solutions:
  
  Check Totals Records: Verify if the totals records exist for the payment information in question. You can do this by checking the relevant tables (e.g., BKPF, BSIK, BSAK) to see if the records are present.
  Reprocess Payment: If the totals record is missing, try reprocessing the payment or transaction that generated the error. This may create the necessary totals record.
  Review Configuration: Check the configuration settings for payment processing in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the financial data.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for specific guidance and troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL3N (G/L Account Line Item Display) to investigate the relevant documents and records.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  User Authorizations: Ensure that the user has the necessary authorizations to access and process payment information.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.