How To Fix >A021 - Document &1 not found in archive information system

SAP Error Message - Details

• Message type: E = Error

• Message class: >A -

• Message number: 021

• Message text: Document &1 not found in archive information system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >A021 - Document &1 not found in archive information system ?

  The SAP error message A021: Document &1 not found in archive information system typically indicates that the system is unable to locate a specific document in the archive. This can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Document Not Archived: The document you are trying to access may not have been archived yet.
  Incorrect Document Number: The document number provided may be incorrect or does not exist in the system.
  Archiving Issues: There may be issues with the archiving process, such as incomplete archiving or errors during the archiving job.
  Archive Object Configuration: The archive object may not be properly configured, or the relevant settings may not be correct.
  Authorization Issues: The user may not have the necessary authorizations to access the archived documents.
  
  Solutions:
  
  Verify Document Number: Check the document number you are using to ensure it is correct and exists in the system.
  Check Archiving Status: Confirm whether the document has been archived. You can do this by checking the relevant tables or using transaction codes like SARA (Archive Administration).
  Review Archiving Jobs: Look into the archiving jobs to ensure they completed successfully. You can check the job logs for any errors or warnings.
  Check Archive Object Configuration: Ensure that the archive object related to the document type is correctly configured. This can be done in transaction SARA.
  User Authorizations: Ensure that the user has the necessary authorizations to access archived documents. You may need to consult with your SAP security team.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SARI: Archive Information System
  SARCH: Archive Management
  
  
  Documentation: Review SAP documentation related to archiving processes and best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.