How To Fix 9J1UFDI195 - Cannot generate XML for CTI &1. TI &2 is cancelled. CC=&3

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J1UFDI - Messages for Ukraine E-Invoices

• Message number: 195

• Message text: Cannot generate XML for CTI &1. TI &2 is cancelled. CC=&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 9J1UFDI195 - Cannot generate XML for CTI &1. TI &2 is cancelled. CC=&3 ?

  The SAP error message "9J1UFDI195 Cannot generate XML for CTI &1. TI &2 is cancelled. CC=&3" typically relates to issues in generating XML data for a CTI (Computer Telephony Integration) process. This error can occur in various contexts, often involving communication between SAP and telephony systems.
  Possible Causes:
  
  Data Issues: The data being processed may be incomplete or incorrect, leading to the failure in XML generation.
  Configuration Problems: There may be misconfigurations in the CTI settings or in the integration between SAP and the telephony system.
  System Errors: There could be underlying system errors or issues with the SAP application server that prevent XML generation.
  Network Issues: Connectivity problems between SAP and the telephony system can also lead to this error.
  Version Compatibility: Incompatibility between the versions of SAP and the telephony system can cause issues in data exchange.
  
  Solutions:
  
  Check Data Integrity: Verify that all required data for the CTI process is complete and correctly formatted. Look for any missing or incorrect entries.
  Review Configuration: Ensure that the CTI configuration settings in SAP are correct. This includes checking the connection settings, user authorizations, and any relevant parameters.
  Examine Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the XML generation process.
  Test Connectivity: Ensure that there are no network issues between SAP and the telephony system. You can use tools like ping or telnet to test connectivity.
  Update Software: If there are known compatibility issues, consider updating either the SAP system or the telephony system to a compatible version.
  Contact Support: If the issue persists, consider reaching out to SAP support or your telephony system provider for assistance.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  Documentation: Review the documentation for both SAP and the telephony system to ensure that all integration steps have been followed correctly.
  Community Forums: Look for discussions in SAP community forums or other technical forums where similar issues may have been addressed.
  
  By following these steps, you should be able to diagnose and resolve the error related to XML generation for CTI in SAP.