How To Fix 9J1UF003 - Customer &1 blocked in Sales Organization &2; no output


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J1UF - for Ukraine

  • Message number: 003

  • Message text: Customer &1 blocked in Sales Organization &2; no output

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J1UF003 - Customer &1 blocked in Sales Organization &2; no output ?

    The SAP error message 9J1UF003 indicates that a customer is blocked in a specific sales organization, which prevents any output (such as sales orders, invoices, etc.) from being processed for that customer. This error typically arises in the context of sales and distribution (SD) processes.

    Cause:

    1. Customer Blocked Status: The customer account is marked as blocked in the sales organization. This could be due to various reasons, such as credit issues, payment problems, or administrative decisions.
    2. Sales Area Configuration: The customer may not be properly configured in the sales area, leading to restrictions on processing transactions.
    3. Credit Limit Exceeded: The customer may have exceeded their credit limit, which can trigger a block on sales transactions.
    4. Master Data Issues: There may be issues with the customer master data that need to be resolved.

    Solution:

    1. Check Customer Status:

      • Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
      • Check if the customer is blocked in the sales organization. If so, you may need to unblock it (transaction code XD02 or VD02).
    2. Review Credit Management:

      • If the block is due to credit issues, review the customer's credit limit and payment history.
      • You may need to adjust the credit limit or resolve any outstanding payment issues.
    3. Sales Area Configuration:

      • Ensure that the customer is correctly set up in the relevant sales area. Check the sales organization, distribution channel, and division settings.
    4. Consult with Finance:

      • If the block is related to financial issues, consult with the finance department to understand the reasons for the block and how to resolve it.
    5. Check for Other Blocks:

      • Verify if there are any other blocks (e.g., delivery block, billing block) that might be affecting the customer's ability to process transactions.

    Related Information:

    • Transaction Codes:

      • XD03 - Display Customer (General Data)
      • VD03 - Display Customer (Sales Area Data)
      • XD02 - Change Customer (General Data)
      • VD02 - Change Customer (Sales Area Data)
    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.

    • Documentation: Review SAP documentation on customer master data management and credit management for further insights.

    • User Roles: Ensure that the user has the necessary authorizations to view and modify customer data.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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