How To Fix 9J737 - You cannot delete item record &

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 737

• Message text: You cannot delete item record &

What causes this issue?

You have tried to delete an item record for which the external number
differs from the external number entered in the header data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the header data area, enter the external number of the item record
you wish to delete.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J737 - You cannot delete item record & ?

  The SAP error message 9J737, which states "You cannot delete item record &," typically occurs when you attempt to delete an item from a document (such as a purchase order, sales order, or invoice) that is not allowed to be deleted due to certain conditions or constraints.
  Causes:
  
  Document Status: The document may be in a status that does not allow for item deletion. For example, if the document has already been processed (e.g., goods receipt, invoice receipt), the system may prevent deletion.
  Dependencies: The item may have dependencies or linked documents (e.g., deliveries, invoices) that prevent its deletion.
  Authorization Issues: The user may not have the necessary authorizations to delete the item.
  Custom Logic: There may be custom validations or business rules implemented in the system that restrict deletion under certain conditions.
  
  Solutions:
  
  Check Document Status: Review the status of the document to ensure it is in a state that allows for item deletion. If the document is completed or has been processed, you may need to reverse or cancel the document instead of deleting it.
  Review Dependencies: Check for any linked documents or dependencies that may be preventing the deletion. You may need to delete or adjust these linked documents first.
  Authorization Check: Ensure that the user attempting to delete the item has the necessary authorizations. If not, contact your SAP security administrator to obtain the required permissions.
  Consult Custom Logic: If there are custom validations in place, consult with your SAP development team to understand the rules and see if an exception can be made or if the logic can be adjusted.
  Use Alternative Methods: If deletion is not possible, consider using alternative methods such as marking the item as inactive or adjusting quantities to zero, depending on the business process.
  
  Related Information:
  
  Transaction Codes: Depending on the document type, you may be using different transaction codes (e.g., ME22N for purchase orders, VA02 for sales orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for guidelines on document management and item deletion processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.