How To Fix 9J736 - Entry/display of user fields on item level not possible - see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 736

• Message text: Entry/display of user fields on item level not possible - see long text

What causes this issue?

Different contents have been defined per quantity line for the user-
specific data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please maintain user-specific data per quantity field. To do this,
place your cursor in the appropriate quantity field and choose
"User-specific data".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J736 - Entry/display of user fields on item level not possible - see long text ?

  The SAP error message 9J736, which states "Entry/display of user fields on item level not possible - see long text," typically occurs in the context of document processing, such as sales orders, purchase orders, or other transactional documents where user-defined fields are involved.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Field Configuration: The user fields at the item level may not be configured correctly in the system. This could be due to missing settings in the customizing or configuration of the relevant module (e.g., Sales and Distribution, Materials Management).
  
  
  User Authorizations: The user may not have the necessary authorizations to view or edit the user fields at the item level.
  
  
  Document Type Restrictions: Certain document types may not allow the entry or display of user fields due to specific settings in the configuration.
  
  
  Technical Issues: There may be a technical issue or bug in the system that is preventing the display or entry of user fields.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and check the configuration for user fields in the specific module you are working with.
  Ensure that the user fields are properly defined and activated for the document type you are using.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and modify user fields.
  You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Document Type Settings:
  
  Verify the settings for the document type you are working with to ensure that it allows for user fields at the item level.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for more details. You can do this by clicking on the message or using transaction SE91 to look up the message number and read the long text for additional context.
  
  
  
  Technical Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or bugs.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Documentation: Review the SAP documentation for user fields and their configuration in the relevant module.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.