How To Fix 9J703 - Could not find partner/user default value


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J -

  • Message number: 703

  • Message text: Could not find partner/user default value

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J703 - Could not find partner/user default value ?

    The SAP error message 9J703: Could not find partner/user default value typically occurs in the context of partner profiles or user settings in SAP, particularly when dealing with IDocs or EDI (Electronic Data Interchange) processes. This error indicates that the system is unable to find the necessary partner or user defaults that are required for processing the transaction.

    Causes:

    1. Missing Partner Profile: The partner profile for the specified partner (customer, vendor, etc.) may not be set up correctly or is missing.
    2. Incorrect User Settings: The user settings for the transaction may not be configured properly, leading to the inability to find the required defaults.
    3. Configuration Issues: There may be issues in the configuration of the EDI/IDoc settings in the system.
    4. Authorization Issues: The user may not have the necessary authorizations to access the partner profile or user defaults.
    5. Data Inconsistencies: There may be inconsistencies in the master data related to the partner or user.

    Solutions:

    1. Check Partner Profile:

      • Go to transaction WE20 (Partner Profiles) and verify that the partner profile for the relevant partner is correctly configured.
      • Ensure that the necessary message types and settings are included in the partner profile.
    2. Verify User Settings:

      • Check the user settings in transaction SU01 (User Maintenance) to ensure that the user has the correct defaults set up.
      • Make sure that the user has the necessary authorizations to access the partner profile.
    3. Review EDI/IDoc Configuration:

      • Ensure that the EDI/IDoc configuration is correctly set up in transaction WE30 (IDoc Types) and WE31 (IDoc Segments).
      • Check if the message type being used is correctly defined and linked to the partner profile.
    4. Check Master Data:

      • Verify the master data for the partner (customer/vendor) to ensure that all required fields are filled out correctly.
      • Look for any inconsistencies or missing information that could lead to this error.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the transaction and access the partner profile.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • WE20: Partner Profiles
      • WE30: IDoc Types
      • WE31: IDoc Segments
      • SU01: User Maintenance
    • Documentation: Review SAP documentation related to EDI and IDoc processing for more detailed information on configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the cause of the error message 9J703 in your SAP system.

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