How To Fix 9J691 - Weight determination error. Total weight incorrectly determined.

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 691

• Message text: Weight determination error. Total weight incorrectly determined.

What causes this issue?

The total weight has not been correctly determined due to a program
error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please try to reconstruct the entries you last made and the functions
you last executed to give the developer a starting point for analysing
and corrceting the error. Create an OSS message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J691 - Weight determination error. Total weight incorrectly determined. ?

  The SAP error message 9J691, "Weight determination error. Total weight incorrectly determined," typically occurs during the processing of a sales order, delivery, or shipment when the system is unable to calculate the total weight of the items involved correctly. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  Missing Weight Data: The material master records for the items involved may not have the weight data filled in. This includes gross weight, net weight, or tare weight.
  
  
  Incorrect Weight Units: The weight units in the material master may not be consistent with the units used in the sales order or delivery.
  
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to weight determination, such as incorrect settings in the calculation schema.
  
  
  Batch Management: If batch management is enabled, the batch may not have the required weight information.
  
  
  Item Category Settings: The item category settings may not be configured to allow weight determination.
  
  
  Custom Code or User Exits: If there are custom developments or user exits that affect weight calculation, they may be causing the error.
  
  
  Solutions:
  
  
  Check Material Master Data: Verify that the material master records for all items in the order or delivery have the correct weight data filled in. Ensure that the gross weight and net weight are specified.
  
  
  Review Unit of Measure: Ensure that the unit of measure for weight in the material master matches the unit of measure used in the sales order or delivery.
  
  
  Configuration Review: Check the configuration settings for weight determination in the SAP system. This includes reviewing the calculation schema and ensuring that it is set up correctly.
  
  
  Batch Information: If batch management is used, check that the batches have the necessary weight information.
  
  
  Item Category Configuration: Review the item category settings to ensure that they allow for weight determination.
  
  
  Debugging Custom Code: If there are custom developments affecting weight calculation, review the code to identify any issues.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Material Master), VA03 (Display Sales Order), or VL03N (Display Outbound Delivery) to check the relevant data.
  Weight Calculation Logic: Familiarize yourself with how SAP calculates weight, including the role of the material master and the configuration settings.
  SAP Help Documentation: Refer to SAP's official documentation for detailed information on weight determination and related configuration settings.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in logistics or sales and distribution.