How To Fix 9J567 - Could not find sales organization &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J -

  • Message number: 567

  • Message text: Could not find sales organization &

  • Show details Hide details
  • What causes this issue?

    The entry in table TVKO is missing for the purchasing organization.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Define the sales organization in Customizing, under <LS>Enterprise
    Structure -> Definition -> Sales and Distribution -> Define, Copy,
    Delete, Check Sales Organization</>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J567 - Could not find sales organization & ?

    The SAP error message 9J567 "Could not find sales organization &" typically occurs when the system is unable to locate a specified sales organization in the relevant configuration or master data. This error can arise in various scenarios, such as during sales order processing, pricing determination, or when creating customer master data.

    Causes:

    1. Missing Sales Organization: The specified sales organization does not exist in the system.
    2. Incorrect Configuration: The sales organization may not be properly configured in the system.
    3. Data Inconsistency: There may be inconsistencies in the master data or configuration settings.
    4. Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
    5. Incorrect Input: The sales organization code may have been entered incorrectly in the transaction.

    Solutions:

    1. Check Sales Organization Configuration:

      • Go to the transaction code OVXK (or SPRO -> Sales and Distribution -> Sales Organization -> Define Sales Organizations) to verify if the sales organization exists and is correctly configured.
    2. Verify Master Data:

      • Check the customer master data (transaction code XD03 or VD03) to ensure that the sales organization is assigned to the customer.
      • Ensure that the material master data (transaction code MM03) has the sales organization data maintained.
    3. Review Input Data:

      • Double-check the input for the sales organization in the transaction where the error occurred to ensure it is correct.
    4. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
    5. Consult with SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OVXK, XD03, VD03, and MM03 for checking configurations and master data.
    • SAP Notes: Search for SAP Notes related to error 9J567 in the SAP Support Portal for any known issues or patches.
    • Documentation: Review SAP documentation on Sales and Distribution (SD) module configuration for a deeper understanding of sales organization setup.

    By following these steps, you should be able to identify and resolve the issue related to the error message 9J567 in SAP.

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