How To Fix 9J320 - Please enter amount insured and currency completely

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 320

• Message text: Please enter amount insured and currency completely

What causes this issue?

Correct and complete processing of tax/insurance data demands that you
enter data for the insurance total and currency completely.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either enter values completely in the insurance total and currency
fields or delete the contents of both fields entirely.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J320 - Please enter amount insured and currency completely ?

  The SAP error message 9J320, "Please enter amount insured and currency completely," typically occurs in the context of insurance-related transactions or when dealing with financial documents that require specific information about the insured amount and its currency.
  Cause:
  This error message is triggered when the system detects that either the amount insured or the currency is not fully specified. This could happen due to:
  
  Missing Information: The user has not entered the required fields for the amount insured or the currency.
  Incorrect Format: The entered values may not conform to the expected format (e.g., using the wrong currency code).
  Field Configuration: The fields may be configured in a way that requires certain conditions to be met before proceeding.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Fields: Ensure that both the amount insured and the currency fields are filled out completely. Make sure there are no missing values.
  
  
  Correct Format: Verify that the currency is entered in the correct format (e.g., using the appropriate currency code like USD, EUR, etc.) and that the amount is a valid numerical value.
  
  
  Review Field Settings: If you have access to configuration settings, check if there are any specific requirements or validations set for these fields that might be causing the error.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to the specific module you are working with (e.g., SAP Insurance, SAP Financials) for any additional requirements regarding the amount insured and currency.
  
  
  User Training: If this is a recurring issue, consider providing training or guidance to users on how to properly enter data in these fields.
  
  
  Contact Support: If the issue persists after checking the above points, it may be beneficial to contact your SAP support team or consult with a technical expert who can analyze the specific configuration and data entry processes in your system.
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to insurance, finance, or risk management.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in entering insurance data (e.g., transaction codes for creating or managing insurance policies).
  User Roles: Ensure that users have the appropriate roles and permissions to enter the required data in the system.
  
  By following these steps, you should be able to resolve the error message 9J320 and ensure that the necessary information is entered correctly.