How To Fix 9J262 - Could not find document number &1 item &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 9J -

  • Message number: 262

  • Message text: Could not find document number &1 item &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 9J262 - Could not find document number &1 item &2 ?

    The SAP error message 9J262 ("Could not find document number &1 item &2") typically occurs in the context of document processing, such as when trying to access or manipulate a document that the system cannot locate. This error can arise in various scenarios, including invoice processing, purchase orders, or other document-related transactions.

    Causes:

    1. Document Deletion: The document you are trying to access may have been deleted or archived.
    2. Incorrect Document Number: The document number or item number you are entering may be incorrect or mistyped.
    3. Authorization Issues: The user may not have the necessary permissions to view or access the document.
    4. Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
    5. Document Status: The document may be in a status that prevents it from being accessed (e.g., blocked, completed, etc.).

    Solutions:

    1. Verify Document Number: Double-check the document number and item number for accuracy. Ensure that you are using the correct format and that there are no typographical errors.
    2. Check Document Status: Look into the status of the document to ensure it is not blocked or archived. You can use transaction codes like ME23N (for purchase orders) or FB03 (for financial documents) to check the status.
    3. Search for Document: Use the appropriate search functions in SAP to locate the document. You can use transaction codes like ME2N or ME2L for purchase orders or other relevant transactions for different document types.
    4. Review Authorizations: Ensure that you have the necessary authorizations to access the document. If not, contact your SAP security administrator to request the required permissions.
    5. Consult with IT Support: If the document appears to be missing or if there are data inconsistencies, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.
    6. Check for Archiving: If the document has been archived, you may need to retrieve it from the archive or check the archiving settings.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for document management in SAP, such as ME23N (Display Purchase Order), FB03 (Display Document), or others depending on the document type.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation or user manuals related to the specific module you are working with (e.g., MM, SD, FI) for more context on document handling.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.

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