How To Fix 9J069 - Doc. type &1 does not allow recipient category &2 (&3) as external sender

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 069

• Message text: Doc. type &1 does not allow recipient category &2 (&3) as external sender

What causes this issue?

Document type &V1& does not allow an external sender for recipient
categories &V2& &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J069 - Doc. type &1 does not allow recipient category &2 (&3) as external sender ?

  The SAP error message 9J069 indicates that there is a restriction on the document type specified in the message. Specifically, it states that the document type (&1) does not allow the recipient category (&2) for an external sender (&3). This typically occurs when trying to send a document (like an invoice or a purchase order) to a recipient that is not permitted for the specified document type.
  Cause:
  
  Document Type Configuration: The document type you are trying to use has been configured in such a way that it does not allow certain recipient categories (like external vendors or customers).
  Recipient Category: The recipient category you are trying to use may not be valid for the document type in question. For example, if the document type is set up only for internal recipients, trying to send it to an external recipient will trigger this error.
  Sender Configuration: The sender's configuration may not allow sending documents of that type to the specified recipient category.
  
  Solution:
  
  
  Check Document Type Configuration:
  
  Go to the configuration settings for the document type in question (transaction code SPRO).
  Navigate to the relevant section for document types and check the settings for the document type (&1).
  Ensure that the document type is configured to allow the recipient category (&2) for external senders.
  
  
  
  Adjust Recipient Category:
  
  If the document type is not meant to be sent to the specified recipient category, consider changing the recipient to one that is allowed.
  Review the recipient's master data to ensure it is set up correctly.
  
  
  
  Consult with SAP Basis or Functional Consultant:
  
  If you do not have access to change the configuration, consult with your SAP Basis or functional consultant to review the settings and make necessary adjustments.
  
  
  
  Review Documentation:
  
  Check SAP documentation or help resources for more details on the specific document type and its allowed recipient categories.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE37 for function modules to investigate further.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional context.
  Testing: After making changes, perform tests to ensure that the document can now be sent to the intended recipient without triggering the error.
  
  By following these steps, you should be able to resolve the error message 9J069 and successfully send the document to the intended recipient.