How To Fix 9J060 - There is no external sold-to party for recipient &

SAP Error Message - Details

• Message type: E = Error

• Message class: 9J -

• Message number: 060

• Message text: There is no external sold-to party for recipient &

What causes this issue?

You are attempting to enter a recipient whose recipient category
dictates that an external sold-to party must exist in the master
record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an external sold-to party in the CEM data for the recipient.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J060 - There is no external sold-to party for recipient & ?

  The SAP error message 9J060 ("There is no external sold-to party for recipient &") typically occurs in the context of sales and distribution processes, particularly when dealing with sales orders, deliveries, or billing documents. This error indicates that the system cannot find a valid external sold-to party (customer) for the specified recipient in the document.
  Causes:
  
  Missing Customer Master Data: The sold-to party (customer) may not be set up correctly in the system, or the customer master data may be incomplete.
  Incorrect Partner Function: The partner function for the sold-to party may not be correctly assigned in the document.
  Data Inconsistency: There may be inconsistencies in the data between the sales order and the customer master data.
  Inactive Customer: The customer may be inactive or blocked in the system.
  Incorrect Configuration: There may be configuration issues in the partner determination procedure.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) and verify that the customer exists and is correctly set up as a sold-to party.
  Ensure that the customer is active and not blocked.
  
  
  
  Verify Partner Functions:
  
  Check the sales document to ensure that the sold-to party is correctly assigned. You can do this in the sales order or delivery document.
  Ensure that the partner function for the sold-to party is correctly defined.
  
  
  
  Review Partner Determination Procedure:
  
  Check the partner determination procedure in the configuration (transaction SPRO).
  Ensure that the procedure is correctly set up to determine the sold-to party based on the criteria defined.
  
  
  
  Check for Data Inconsistencies:
  
  Look for any inconsistencies between the sales document and the customer master data. This may involve checking the customer’s address, sales area, and other relevant details.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and setup of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer
  VA03 - Display Sales Order
  VL03N - Display Outbound Delivery
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to partner determination and customer master data management for more detailed guidance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 9J060 in your SAP system.