How To Fix 9J060 - There is no external sold-to party for recipient &

9J060 - Overview

• Message type: E = Error

• Message class: 9J -

• Message number: 060

• Message text: There is no external sold-to party for recipient &

What causes this issue?

You are attempting to enter a recipient whose recipient category
dictates that an external sold-to party must exist in the master
record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an external sold-to party in the CEM data for the recipient.

Error message extract from SAP system. Copyright SAP SE.

9J060 - Details

• The SAP error message 9J060 ("There is no external sold-to party for recipient &") typically occurs in the context of sales and distribution processes, particularly when dealing with sales orders, deliveries, or billing documents. This error indicates that the system cannot find a valid external sold-to party (customer) for the specified recipient in the document.
  Causes:
  
  Missing Customer Master Data: The sold-to party (customer) may not be set up correctly in the system, or the customer master data may be incomplete.
  Incorrect Partner Function: The partner function for the sold-to party may not be correctly assigned in the document.
  Data Inconsistency: There may be inconsistencies in the data between the sales order and the customer master data.
  Inactive Customer: The customer may be inactive or blocked in the system.
  Incorrect Configuration: There may be configuration issues in the partner determination procedure.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) and verify that the customer exists and