How To Fix 9J062 - Customer &1 has not been defined as "third party" for ETM

9J062 - Overview

• Message type: E = Error

• Message class: 9J -

• Message number: 062

• Message text: Customer &1 has not been defined as "third party" for ETM

What causes this issue?

You are attempting to enter an external recipient/debitor whose
recipient category does not point to the reference type "Third party".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 9J062 - Customer &1 has not been defined as "third party" for ETM ?

  The SAP error message 9J062 indicates that a customer has not been defined as a "third party" in the context of the Enterprise Transportation Management (ETM) module. This error typically arises when attempting to process a transaction that requires the customer to be recognized as a third-party entity, which is essential for certain logistics and transportation processes.
  
  Cause:
  The primary cause of this error is that the customer master data for the specified customer has not been configured to indicate that the customer is a third-party customer. In SAP, third-party customers are those who are not directly involved in the transaction but are instead represented by another entity (e.g., a vendor or supplier).
  
  Solution:
  To resolve this error, you need to perform the following steps:
  
  
  Access Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or VD02 (Change Customer - Sales Area) in SAP.
  
  
  
  Select the Customer:
  
  Enter the customer number that is causing the error