How To Fix 8I228 - Could not retrieve values;Please select another invoice

SAP Error Message - Details

• Message type: E = Error

• Message class: 8I - Localization India

• Message number: 228

• Message text: Could not retrieve values;Please select another invoice

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8I228 - Could not retrieve values;Please select another invoice ?

  The SAP error message 8I228: "Could not retrieve values; Please select another invoice" typically occurs in the context of invoice processing, particularly when working with the Invoice Verification (IV) module or related transactions. This error indicates that the system is unable to retrieve the necessary data for the selected invoice, which can be due to several reasons.
  Causes:
  
  Invoice Not Found: The invoice you are trying to access may not exist in the system or may have been deleted.
  Incorrect Selection: The invoice number or reference you are trying to retrieve may be incorrect or not properly formatted.
  Authorization Issues: You may not have the necessary permissions to view or process the selected invoice.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Document Status: The invoice may be in a status that does not allow it to be processed (e.g., blocked, parked, or already cleared).
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the retrieval of invoice data.
  
  Solutions:
  
  Verify Invoice Number: Double-check the invoice number you are trying to access to ensure it is correct.
  Check Document Status: Look into the status of the invoice to ensure it is not blocked or in a state that prevents retrieval.
  Review Authorizations: Ensure that you have the necessary permissions to access the invoice. You may need to contact your SAP administrator for assistance.
  Use Alternative Selection Criteria: If possible, try selecting the invoice using different criteria (e.g., vendor, date range) to see if it can be retrieved that way.
  Check for Data Consistency: Run consistency checks or consult with your SAP support team to identify any data integrity issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error message.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to invoice processing, such as MIRO (Invoice Receipt), FB60 (Enter Incoming Invoice), or others.
  SAP Documentation: Refer to SAP Help documentation for detailed information on invoice processing and error handling.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message 8I228 in SAP.