How To Fix 8B797 - Amount in bar code is incorrect; amount in line item can be used instead

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 797

• Message text: Amount in bar code is incorrect; amount in line item can be used instead

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 8B797 - Amount in bar code is incorrect; amount in line item can be used instead ?

  The SAP error message 8B797 indicates that there is a discrepancy between the amount encoded in a barcode and the amount specified in the line item of a transaction. This error typically arises in scenarios where barcodes are used for processing invoices, payments, or other financial documents.
  Cause:
  
  
  Mismatch in Amounts: The amount encoded in the barcode does not match the amount in the line item. This could be due to:
  
  Manual entry errors when generating the barcode.
  Changes in the invoice or payment amount after the barcode was created.
  Incorrect configuration or data in the system that generates the barcode.
  
  
  
  Barcode Format Issues: The barcode may not be formatted correctly, leading to misinterpretation of the amount.
  
  
  Data Integrity Issues: There may be issues with the data integrity in the system, such as incorrect or outdated information.
  
  
  Solution:
  
  
  Verify the Amounts: Check the amount in the barcode against the amount in the line item. Ensure that they match. If they do not, correct the barcode or the line item as necessary.
  
  
  Regenerate the Barcode: If the barcode is incorrect, regenerate it with the correct amount. Ensure that the barcode generation process is accurate and reflects the current data.
  
  
  Check Configuration: Review the configuration settings related to barcode generation in SAP. Ensure that they are set up correctly and that there are no discrepancies in the data sources.
  
  
  Data Validation: Implement data validation checks to ensure that the amounts are consistent before generating barcodes. This can help prevent future occurrences of this error.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on barcode processing and error handling.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  User Manuals: Review user manuals or training materials related to barcode processing in SAP.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the error and ensure that the amounts in the barcode and line item are consistent.