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How To Fix 8B519 - Customer & not found


8B519 - Overview

  • Message type: E = Error

  • Message class: 8B - Localization (Brazil)

  • Message number: 519

  • Message text: Customer & not found

  • Show details Hide details
  • What causes this issue?

    No entry found in KNA1.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Please contact your system adiministrator

    Error message extract from SAP system. Copyright SAP SE.


8B519 - Details

  • The SAP error message 8B519 ("Customer & not found") typically indicates that the system is unable to find a customer record in the database for the specified customer number. This error can occur in various transactions or processes where customer data is required.
    Causes:
    
    Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
    Customer Not Created: The customer may not have been created in the system yet.
    Customer Deactivation: The customer record may have been deactivated or marked for deletion.
    Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing customer data.
    Authorization Issues: The user may not have the necessary permissions to view the customer data.
    
    Solutions:
    
    Verify Customer Number: Double-check the customer number for any typos or errors.
    Create Customer Record: If the customer does not exist, create a new customer record using the appropriate transaction (e.g., XD01 for creating a customer).
    Check Customer Status: Use

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