How To Fix 8B356 - For this invoice observations are mandatory (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 356

• Message text: For this invoice observations are mandatory (see long text)

What causes this issue?

Invoices for 3rd parties, consignment, RTP, subcontracting expects
observation text.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please maintain the text field in the creditor screen. Select the first
item in the overview screen.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B356 - For this invoice observations are mandatory (see long text) ?

  The SAP error message 8B356 indicates that for a specific invoice, certain observations or comments are mandatory. This error typically arises in the context of invoice processing within the SAP system, particularly when dealing with compliance, regulatory requirements, or internal business rules that necessitate additional information.
  Cause:
  The error occurs when:
  
  An invoice is being processed, but the required observation fields are not filled out.
  The system is configured to enforce mandatory observations for certain types of invoices or under specific conditions.
  There may be a configuration setting in the invoice processing workflow that requires additional documentation or comments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Invoice: Review the invoice in question to identify any missing observation fields. Ensure that all mandatory fields are filled out.
  
  
  Consult Long Text: The error message suggests checking the "long text" for more details. This can provide specific information about which observations are required.
  
  
  Update Observations: If you identify the required observations, update the invoice with the necessary comments or documentation.
  
  
  Configuration Review: If you are unsure why the observations are mandatory, consult with your SAP configuration team. They can review the settings in the system to determine if the requirement is appropriate or if it can be adjusted.
  
  
  User Training: Ensure that users involved in invoice processing are trained on the requirements for observations to prevent this error in the future.
  
  
  Testing: After making the necessary updates, test the invoice processing again to ensure that the error does not recur.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for specific error messages.
  Documentation: Review SAP documentation related to invoice processing and mandatory fields to understand the business logic behind the requirement.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the error message 8B356 and successfully process the invoice.