How To Fix 8A860 - Specified print character and determined print character are different

SAP Error Message - Details

• Message type: E = Error

• Message class: 8A - Messages for Argentina

• Message number: 860

• Message text: Specified print character and determined print character are different

What causes this issue?

The print character you have entered does not match the print character
the system has allocated to the current transaction from the master
record information.

How to fix this error?

Check whether this is actually an exceptional case in which the
automatically determined print character is not correct. Where
necessary you should also check the data which is defined in the
business partner's master record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8A860 - Specified print character and determined print character are different ?

  The SAP error message 8A860 indicates that there is a mismatch between the specified print character and the determined print character in the context of printing documents or forms. This error typically arises in scenarios involving SAPscript or Smart Forms when the system is unable to match the expected print character with what is actually being used.
  Cause:
  
  Mismatch in Print Character: The specified print character (the character defined in the print settings) does not match the determined print character (the character that the system has identified based on the printer settings or form).
  Incorrect Printer Configuration: The printer settings in SAP may not be correctly configured, leading to discrepancies in the print character.
  Form Design Issues: There may be issues in the design of the SAPscript or Smart Form that lead to the wrong print character being used.
  Character Set Issues: The character set defined in the printer settings may not support the characters being used in the document.
  
  Solution:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and check the configuration of the printer.
  Ensure that the correct character set is selected for the printer.
  
  
  
  Review Form Design:
  
  If you are using SAPscript or Smart Forms, review the form design to ensure that the correct print character is specified.
  Check for any hardcoded characters or settings that may conflict with the printer's configuration.
  
  
  
  Adjust Output Device Settings:
  
  In the output device settings, ensure that the correct print character is specified. You can do this by navigating to the output device configuration in transaction SPAD.
  Make sure that the device type is compatible with the characters being printed.
  
  
  
  Test with Different Printers:
  
  If possible, try printing the document to a different printer to see if the issue persists. This can help identify if the problem is specific to a particular printer.
  
  
  
  Check User Settings:
  
  Sometimes, user-specific settings can override system settings. Check if the user has any specific print settings that might be causing the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD: Spool Administration
  SMARTFORMS: For Smart Forms
  SE71: For SAPscript forms
  
  
  Documentation: Review SAP documentation on printing and output management for more detailed information on configuring printers and forms.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 8A860 in your SAP environment.