How To Fix 88757 - Error in billing item &1/&2: customer number is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: 88 - REA Processing

• Message number: 757

• Message text: Error in billing item &1/&2: customer number is initial

What causes this issue?

No material number could be determined for the recycling declaration
from billing item &V2& for document &V1&.

System Response

The system can not carry out calculation of the splitting factor for
regional processing for this billing item. The item was neverless
valuated with a proportion of 100%.

How to fix this error?

Please check the billing item &V1& / &V2& and, if relevant, the setting
in general REA Customizing for "Customer number table and field" in the
section "Control of Declaration/Origin Movement Data".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 88757 - Error in billing item &1/&2: customer number is initial ?

  The SAP error message 88757 indicates that there is an issue with a billing item where the customer number is not provided (i.e., it is "initial" or empty). This error typically occurs during the billing process when the system expects a valid customer number but finds none.
  Cause:
  
  Missing Customer Data: The customer number is not populated in the billing document or related sales order.
  Incorrect Configuration: There may be issues with the configuration of the billing document type or the sales order type.
  Data Transfer Issues: If the billing document is created from a sales order, there may have been an issue in transferring the customer data from the sales order to the billing document.
  User Input Error: The user may have inadvertently left the customer number field blank when creating the billing document.
  
  Solution:
  
  Check Billing Document: Review the billing document to ensure that the customer number is correctly populated. If it is missing, you may need to enter the customer number manually.
  Review Sales Order: If the billing document is created from a sales order, check the sales order to ensure that the customer number is correctly entered there.
  Configuration Check: Verify the configuration settings for the billing document type and ensure that the customer number is a required field.
  Data Consistency: Ensure that all related master data (customer master, sales area data, etc.) is consistent and correctly maintained.
  Error Logs: Check for any error logs or messages that may provide additional context about why the customer number is missing.
  User Training: If user error is a frequent cause, consider providing additional training to users on the billing process to ensure they understand the importance of entering all required fields.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VF01 (Create Billing Document) or VA03 (Display Sales Order) to check the relevant documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for billing processes to understand the required fields and configurations better.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in billing and sales processes.