How To Fix 88578 - Form transfer to Jetform failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 88 - REA Processing

  • Message number: 578

  • Message text: Form transfer to Jetform failed

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  • What causes this issue?

    Following errors could be the cause:
    1) The SAPScript forms probably were not transported without errors.
    2) The output device is not maintained in REA Customizing.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message 88578 - Form transfer to Jetform failed ?

    The SAP error message "88578: Form transfer to Jetform failed" typically indicates an issue with the integration between SAP and Jetform (now known as Adobe Forms or SAP Interactive Forms by Adobe). This error can occur during the process of transferring a form from SAP to Jetform for printing or processing.

    Causes:

    1. Configuration Issues: Incorrect configuration settings in the SAP system for the Jetform output.
    2. Form Design Issues: Problems with the design of the Jetform itself, such as missing fields or incorrect data types.
    3. Network Issues: Connectivity problems between the SAP system and the Jetform server.
    4. Authorization Issues: Insufficient permissions for the user or the system to access the Jetform.
    5. Software Version Compatibility: Incompatibility between the versions of SAP and Jetform being used.

    Solutions:

    1. Check Configuration:

      • Verify the configuration settings for the Jetform output in SAP. Ensure that the output device and form settings are correctly defined.
      • Check transaction codes like SPAD (Spool Administration) to ensure the output device is correctly set up.
    2. Review Form Design:

      • Open the Jetform in the design tool and check for any errors or warnings in the form design.
      • Ensure that all required fields are present and correctly mapped to the data being sent from SAP.
    3. Network Connectivity:

      • Test the network connection between the SAP system and the Jetform server. Ensure that there are no firewalls or network issues blocking the communication.
    4. Check Authorizations:

      • Ensure that the user executing the transaction has the necessary authorizations to access and use Jetform.
      • Review user roles and permissions in SAP.
    5. Software Compatibility:

      • Check the compatibility of the SAP version with the Jetform version. If there are known issues, consider applying patches or updates to either system.
    6. Review Logs:

      • Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context for the failure.
    7. Consult Documentation:

      • Refer to SAP Notes and documentation related to Jetform and form printing for any specific guidance or known issues.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
    • Technical Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken.

    By following these steps, you should be able to identify and resolve the cause of the "Form transfer to Jetform failed" error in SAP.

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