How To Fix 88577 - Form was successfully transferred to Jetform printer queue

SAP Error Message - Details

• Message type: E = Error

• Message class: 88 - REA Processing

• Message number: 577

• Message text: Form was successfully transferred to Jetform printer queue

Please check to see if the form is displayed when you choose 'Display'
(See Acrobat Reader!) or printed when you choose 'Print'. If this is
not the case, following errors could be the cause:
1) The Jetform view manager has not been started or the Acrobat Reader
is not installed.
2) The connection between R3 and the Jetform central server is not set
up. Please check the Jetform setting on the R3 side. Read the
relevant information in the REA implementation guide for Jetform.
3) The Jetform setting on the Jetform central server is not correct.
Read the relevant information the REA implementation guide for
Jetform.
4) The Jetform central server is not started.
5) The specification of the output device in REA Customizing is not
correct.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 88577 - Form was successfully transferred to Jetform printer queue ?

  The SAP error message 88577 indicates that a form has been successfully transferred to the Jetform printer queue. This message is generally informational rather than an error, meaning that the system has processed the request to send a form to the printer without any issues. However, if you are experiencing problems with printing or if the form does not appear as expected, here are some potential causes and solutions:
  Causes:
  
  Printer Configuration Issues: The Jetform printer may not be configured correctly in SAP or may not be set up properly in the operating system.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the form from being printed.
  Printer Queue Problems: The printer queue may be full or experiencing issues that prevent the form from being printed.
  Form Design Issues: There may be issues with the form design itself, such as missing elements or incorrect formatting.
  Driver Issues: The printer driver may be outdated or incompatible with the current system.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the Jetform printer is correctly configured in SAP. You can check this in the SAP transaction SPAD (Spool Administration).
  Verify that the printer is set as the default printer if necessary.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is powered on and connected to the network.
  Try printing a test page directly from the operating system to confirm that the printer is functioning correctly.
  
  
  
  Monitor Printer Queue:
  
  Check the printer queue for any stuck jobs or errors. Clear any jobs that may be causing issues.
  Restart the printer spooler service if necessary.
  
  
  
  Review Form Design:
  
  If you have access to the form design tool, review the form for any issues that may prevent it from printing correctly.
  Make sure that all required fields and elements are included and properly formatted.
  
  
  
  Update Printer Drivers:
  
  Ensure that the printer drivers are up to date. Check the manufacturer's website for the latest drivers and install them if necessary.
  
  
  
  Consult Logs:
  
  Check SAP logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your IT support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration) and SP01 (Spool Request) to manage and troubleshoot printing issues.
  Documentation: Refer to SAP documentation for Jetform printing and spool management for more detailed guidance.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve any issues related to the SAP error message 88577.