How To Fix 87511 - Request & currently locked by user &. Clearances not saved.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 87 - Localization Croatia: Messages

  • Message number: 511

  • Message text: Request & currently locked by user &. Clearances not saved.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 87511 - Request & currently locked by user &. Clearances not saved. ?

    The SAP error message 87511 indicates that a request is currently locked by a user, which prevents the system from saving clearances or making changes to that request. This typically occurs in the context of transport requests or change requests in the SAP system.

    Cause:

    1. Locked Request: The request you are trying to work with is locked by another user. This can happen if the user is currently editing the request or if the request was not properly released or unlocked after a previous operation.
    2. Session Issues: Sometimes, a user may have an active session that is holding onto the lock, even if they are not actively working on it.
    3. System Errors: Occasionally, system errors or crashes can leave requests in a locked state.

    Solution:

    1. Identify the Locking User: Use transaction code SM12 to check for locks in the system. You can filter by the request number or the user ID to find out who is holding the lock.
    2. Contact the User: If you identify the user who has the lock, contact them to see if they can release the request or if they are done with their work.
    3. Release the Lock: If the user is unavailable or if the lock is stale (e.g., due to a session crash), you may need to manually delete the lock. This can be done in SM12 by selecting the lock entry and choosing to delete it. Be cautious with this step, as it can lead to data inconsistencies if the user is still working on the request.
    4. Check for Background Jobs: Sometimes, background jobs can also hold locks. Check transaction SM37 to see if there are any jobs that might be causing the lock.
    5. Re-attempt the Operation: After the lock has been released, try to save the clearances again.

    Related Information:

    • Transport Management System (TMS): Understanding how transport requests work in SAP can help prevent locking issues. Familiarize yourself with the TMS and the lifecycle of transport requests.
    • User Sessions: Be aware of how user sessions are managed in SAP. If a user logs off unexpectedly, their locks may not be released immediately.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to transport requests and locking mechanisms.

    If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or refer to SAP support for further assistance.

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