How To Fix 7Q391 - Internal error during creation of withholding tax info (see long text)

7Q391 - Overview

• Message type: E = Error

• Message class: 7Q - Messages for new withholding tax functions

• Message number: 391

• Message text: Internal error during creation of withholding tax info (see long text)

What causes this issue?

An error has occurred in the calculation of the withholding tax
information.
The document entered cannot be posted and/or paid due to inconsistent
withholding tax information.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check how you entered the document - whether anything unusual happened
during document entry. Try to reproduce the error.
Notify SAP about how you created this error.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 7Q391 - Internal error during creation of withholding tax info (see long text) ?

  The SAP error message 7Q391 indicates an internal error that occurs during the creation of withholding tax information. This error can arise due to various reasons, including issues with configuration, data inconsistencies, or problems in the underlying program logic.
  Possible Causes:
  
  
  Configuration Issues: Incorrect or incomplete configuration of withholding tax types or codes in the SAP system.
  Data Inconsistencies: Missing or incorrect data in the vendor master records or transaction data that is required for withholding tax processing.
  Program Errors: Bugs or issues in the SAP program that handles the withholding tax calculations.
  Authorization Issues: Lack of necessary authorizations for the user trying to create or modify withholding tax information.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for withholding tax in the SAP system. Ensure that all necessary withholding tax types and codes are correctly defined.
  Use transaction code OBWW to check the withholding tax configuration.
  
  
  
  Validate Master Data:
  
  Check the vendor master data for any inconsistencies. Ensure that the withholding