How To Fix 7Q390 - Internal error during creation of w/tax information of pmnt document: &

SAP Error Message - Details

• Message type: E = Error

• Message class: 7Q - Messages for new withholding tax functions

• Message number: 390

• Message text: Internal error during creation of w/tax information of pmnt document: &

What causes this issue?

An internal error has occurred during creation of the payment document.

How to fix this error?

Contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 7Q390 - Internal error during creation of w/tax information of pmnt document: & ?

  The SAP error message 7Q390 indicates an internal error that occurs during the creation of withholding tax information for a payment document. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system bugs. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  
  Configuration Issues: Incorrect configuration of withholding tax settings in the SAP system can lead to this error. This includes settings related to tax codes, tax types, and withholding tax types.
  
  
  Data Inconsistencies: If there are inconsistencies in the master data (e.g., vendor master data) or transaction data (e.g., payment documents), it can trigger this error.
  
  
  Missing or Incorrect Tax Information: If the payment document lacks necessary withholding tax information or if the information is incorrect, the system may not be able to process it.
  
  
  System Bugs: Occasionally, this error may be due to a bug in the SAP system, especially if you are using an older version or if there are known issues with the current version.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for withholding tax in the SAP system. Ensure that all necessary tax codes and types are correctly set up.
  
  
  Validate Master Data: Check the vendor master data and ensure that all relevant withholding tax information is correctly maintained. This includes verifying that the vendor is assigned the correct withholding tax type.
  
  
  Review Payment Document: Analyze the payment document that triggered the error. Ensure that all required fields are filled out correctly and that the withholding tax information is complete.
  
  
  Check for Notes and Patches: Look for SAP Notes related to this error message. SAP frequently releases notes and patches to address known issues. You can search the SAP Support Portal for relevant notes.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may require the assistance of an ABAP developer.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction codes and any relevant logs.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoices), F110 (Automatic Payment Transactions), and OBWW (Withholding Tax Configuration).
  
  
  Documentation: Review SAP documentation related to withholding tax configuration and processing to ensure compliance with best practices.
  
  
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  
  
  By following these steps, you should be able to diagnose and resolve the error message 7Q390 in your SAP system.