How To Fix 7Q328 - > With/tax info for this item inconsistent with master record/company cde


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 7Q - Messages for new withholding tax functions

  • Message number: 328

  • Message text: > With/tax info for this item inconsistent with master record/company cde

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 7Q328 - > With/tax info for this item inconsistent with master record/company cde ?

    The SAP error message 7Q328 indicates that there is an inconsistency between the tax information for a specific item and the master record or company code in the system. This typically occurs during transactions that involve tax calculations, such as sales orders, purchase orders, or invoice processing.

    Cause:

    1. Inconsistent Tax Data: The tax information (like tax codes, tax rates, or tax categories) for the item being processed does not match the tax data defined in the material master or vendor/customer master records.
    2. Company Code Settings: The company code settings for tax determination may not align with the tax information provided for the item.
    3. Missing Tax Classification: The item may not have the necessary tax classification set up in the material master or the customer/vendor master.
    4. Changes in Tax Regulations: Recent changes in tax regulations or settings in the system that have not been updated in the relevant master records.

    Solution:

    1. Check Material Master: Verify the tax classification and tax information in the material master record. Ensure that the tax codes and rates are correctly defined.

      • Transaction Code: MM03 (Display Material)
    2. Check Customer/Vendor Master: If the error is related to a customer or vendor, check their master records for tax information.

      • Transaction Code: XD03 (Display Customer) or XK03 (Display Vendor)
    3. Review Company Code Settings: Ensure that the company code settings for tax determination are correctly configured. This includes checking the tax categories and tax codes assigned to the company code.

      • Transaction Code: OBYZ (Maintain Tax Codes)
    4. Update Tax Information: If there are discrepancies, update the tax information in the relevant master records to ensure consistency.

    5. Consult with Tax Experts: If the issue persists, consult with your finance or tax department to ensure compliance with local tax regulations and to verify that the correct tax codes are being used.

    6. Test Transactions: After making the necessary changes, test the transaction again to ensure that the error has been resolved.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation on tax determination and configuration for your specific version of SAP.
    • User Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify and resolve the inconsistency causing the error message 7Q328 in SAP.

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