How To Fix 72038 - Sign does not match the quota generation type

SAP Error Message - Details

• Message type: E = Error

• Message class: 72 - Message Class for Time Management Reports

• Message number: 038

• Message text: Sign does not match the quota generation type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 72038 - Sign does not match the quota generation type ?

  The SAP error message 72038, "Sign does not match the quota generation type," typically occurs in the context of quota management in SAP, particularly when dealing with employee time management or personnel administration. This error indicates that there is a mismatch between the sign (positive or negative) of the quota type and the quota generation type defined in the system.
  Cause:
  
  Mismatch in Configuration: The error usually arises when the configuration for the quota type does not align with the expected sign for the quota generation type. For example, if a quota type is defined to generate positive balances but the quota generation type is set to deduct from the balance, this inconsistency will trigger the error.
  Incorrect Settings in Infotypes: The settings in the relevant infotypes (like IT2006 for Absences or IT2001 for Absence Quotas) may not be correctly configured, leading to discrepancies in how quotas are generated or deducted.
  Custom Development: If there are custom developments or enhancements in the quota management process, they may inadvertently cause this error if not properly aligned with standard configurations.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the quota types and quota generation types in the SAP system. Ensure that the signs are consistent. This can be done in the following path:
  
  SPRO ? Personnel Management ? Time Management ? Absences ? Quota Management ? Define Quota Types
  SPRO ? Personnel Management ? Time Management ? Absences ? Quota Management ? Define Quota Generation Types
  
  
  
  Review Infotype Settings: Check the relevant infotypes (like IT2006 and IT2001) for the employee in question. Ensure that the quota types assigned to the employee are correctly configured and that there are no inconsistencies in the data.
  
  
  Test Changes: After making any changes to the configuration or infotype settings, perform tests to ensure that the error no longer occurs. This may involve creating test scenarios to validate the quota generation process.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to quota management for any specific guidelines or known issues that may pertain to your version of SAP.
  
  
  Seek Help from SAP Support: If the issue persists after checking configurations and settings, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version and configuration of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that personnel involved in configuring and managing quotas are adequately trained and have access to the latest documentation regarding quota management in SAP.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.