How To Fix 6OI023 - No recipient could be determined

6OI023 - Overview

• Message type: E = Error

• Message class: 6OI - Messages for Office Integration

• Message number: 023

• Message text: No recipient could be determined

What causes this issue?

While Customizing was being read it was discovered that none of the
partners assigned to the contract has a role category that is assigned
to this contract type as recipient.

System Response

The activity is cancelled.

How to fix this error?

You can do one of two things:
Call this correspondence function again, deactivate the switch for
reading Customizing and enter the role category for the recipient
manually.
In Customizing add the role category of a partner assigned to this
contract to the recipient selection for this contract type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6OI023 - No recipient could be determined ?

  The SAP error message 6OI023: "No recipient could be determined" typically occurs in the context of sending messages or notifications, such as emails or alerts, within the SAP system. This error indicates that the system was unable to identify a valid recipient for the message you are trying to send.
  Causes:
  
  Missing Recipient Data: The recipient's email address or user ID may not be properly configured in the system.
  Incorrect Configuration: The settings for the communication method (e.g., email, fax) may not be set up correctly.
  User Master Record Issues: The user master record for the intended recipient may be incomplete or inactive.
  Authorization Issues: The user attempting to send the message may not have the necessary authorizations to send messages to the intended recipient.
  Business Partner Data: If the recipient is a business partner, the relevant data may not be maintained correctly in the system.
  
  Solutions:
  
  
  Check Recipient Data:
  
  Verify that the recipient's email address or user ID