How To Fix 6OI023 - No recipient could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 6OI - Messages for Office Integration

• Message number: 023

• Message text: No recipient could be determined

What causes this issue?

While Customizing was being read it was discovered that none of the
partners assigned to the contract has a role category that is assigned
to this contract type as recipient.

System Response

The activity is cancelled.

How to fix this error?

You can do one of two things:
Call this correspondence function again, deactivate the switch for
reading Customizing and enter the role category for the recipient
manually.
In Customizing add the role category of a partner assigned to this
contract to the recipient selection for this contract type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6OI023 - No recipient could be determined ?

  The SAP error message 6OI023: "No recipient could be determined" typically occurs in the context of sending messages or notifications, such as emails or alerts, within the SAP system. This error indicates that the system was unable to identify a valid recipient for the message you are trying to send.
  Causes:
  
  Missing Recipient Data: The recipient's email address or user ID may not be properly configured in the system.
  Incorrect Configuration: The settings for the communication method (e.g., email, fax) may not be set up correctly.
  User Master Record Issues: The user master record for the intended recipient may be incomplete or inactive.
  Authorization Issues: The user attempting to send the message may not have the necessary authorizations to send messages to the intended recipient.
  Business Partner Data: If the recipient is a business partner, the relevant data may not be maintained correctly in the system.
  
  Solutions:
  
  
  Check Recipient Data:
  
  Verify that the recipient's email address or user ID is correctly maintained in the user master record (transaction code SU01).
  Ensure that the recipient is active and has the necessary communication methods set up.
  
  
  
  Review Communication Settings:
  
  Check the configuration for the communication method being used (e.g., transaction code SCOT for email settings).
  Ensure that the SMTP settings are correctly configured if sending emails.
  
  
  
  User Master Record:
  
  Ensure that the user master record for the recipient is complete and active. Check for any missing fields that may be required for communication.
  
  
  
  Authorization Check:
  
  Verify that the user sending the message has the appropriate authorizations to send messages to the intended recipient.
  
  
  
  Business Partner Maintenance:
  
  If the recipient is a business partner, check the business partner data in transaction code BP to ensure that all necessary information is maintained.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or function module that is generating the error to identify the exact point of failure.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  BP: Business Partner Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to communication methods and message sending configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 6OI023 in your SAP system.