How To Fix 6OI021 - Enter a role category for the recipient

6OI021 - Overview

• Message type: E = Error

• Message class: 6OI - Messages for Office Integration

• Message number: 021

• Message text: Enter a role category for the recipient

What causes this issue?

The indicator for determining the letter recipient based on the
settings in Customizing has not been set. However, you have also not
maintained a role category that is to be used as the letter recipient.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either set the indicator or specify a role category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

6OI021 - Details

• The SAP error message 6OI021 ("Enter a role category for the recipient") typically occurs in the context of SAP Business Workflow or when dealing with roles and authorizations in SAP systems. This error indicates that a required field for specifying a role category for a recipient in a workflow or authorization assignment is missing.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Role Category: The role category for the recipient has not been defined or is left blank in the configuration.
  Incorrect Configuration: The workflow or authorization setup may not have been configured correctly, leading to missing parameters.
  User Profile Issues: The user profile may not have the necessary roles assigned, or the roles may not be properly categorized.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Role Assignment:
  
  Go to the relevant transaction (e.g., PFCG for role maintenance) and ensure that the role category is assigned to the user