How To Fix 6OI021 - Enter a role category for the recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: 6OI - Messages for Office Integration

• Message number: 021

• Message text: Enter a role category for the recipient

What causes this issue?

The indicator for determining the letter recipient based on the
settings in Customizing has not been set. However, you have also not
maintained a role category that is to be used as the letter recipient.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either set the indicator or specify a role category.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6OI021 - Enter a role category for the recipient ?

  The SAP error message 6OI021 ("Enter a role category for the recipient") typically occurs in the context of SAP Business Workflow or when dealing with roles and authorizations in SAP systems. This error indicates that a required field for specifying a role category for a recipient in a workflow or authorization assignment is missing.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Role Category: The role category for the recipient has not been defined or is left blank in the configuration.
  Incorrect Configuration: The workflow or authorization setup may not have been configured correctly, leading to missing parameters.
  User Profile Issues: The user profile may not have the necessary roles assigned, or the roles may not be properly categorized.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Role Assignment:
  
  Go to the relevant transaction (e.g., PFCG for role maintenance) and ensure that the role category is assigned to the user or recipient in question.
  Make sure that the role category is correctly defined in the system.
  
  
  
  Define Role Categories:
  
  If role categories are not defined, you may need to create them. This can typically be done in the customizing settings of the SAP system.
  Navigate to the relevant customizing path (e.g., SPRO) and check the settings for role categories.
  
  
  
  Review Workflow Configuration:
  
  If the error occurs in a workflow context, check the workflow definition to ensure that all necessary parameters, including role categories, are correctly set.
  Use transaction SWDD (Workflow Builder) to review and adjust the workflow settings.
  
  
  
  User Profile Check:
  
  Ensure that the user profile has the necessary roles assigned. You can check this in transaction SU01 (User Maintenance).
  If the user does not have the required roles, assign them accordingly.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow or authorization assignment again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  PFCG: Role Maintenance
  SU01: User Maintenance
  SWDD: Workflow Builder
  
  
  Documentation: Refer to SAP Help documentation for detailed information on role categories and workflow configuration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis or Security team for further assistance, as they may have more insights into the specific configuration of your SAP environment.