How To Fix 6F027 - No customer was selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 6F - Real Estate Contract Messages

  • Message number: 027

  • Message text: No customer was selected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 6F027 - No customer was selected ?

    The SAP error message "6F027 No customer was selected" typically occurs in the context of transactions where customer data is required, such as in sales order processing, billing, or customer master data maintenance. This error indicates that the system could not find a valid customer record based on the criteria provided.

    Causes:

    1. Missing Customer Data: The customer may not be created in the system or may have been deleted.
    2. Incorrect Selection Criteria: The criteria used to search for the customer (e.g., customer number, name, etc.) may be incorrect or too restrictive.
    3. Authorization Issues: The user may not have the necessary authorizations to view or select the customer data.
    4. Data Inconsistencies: There may be inconsistencies in the customer master data, such as missing mandatory fields.
    5. Filters Applied: Filters in the selection screen may be set in a way that excludes all customers.

    Solutions:

    1. Check Customer Existence: Verify that the customer exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
    2. Review Selection Criteria: Ensure that the criteria you are using to select the customer are correct. Try broadening the search parameters.
    3. Check Authorizations: Ensure that you have the necessary authorizations to access customer data. You may need to contact your SAP security administrator.
    4. Validate Customer Data: If you have access, check the customer master data for completeness and correctness. Ensure that all mandatory fields are filled.
    5. Remove Filters: If you are using a selection screen with filters, try removing them to see if any customers are returned.
    6. Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate further.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or help files related to customer master data management for additional insights.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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