How To Fix 6E121 - Condition item not reset

SAP Error Message - Details

• Message type: E = Error

• Message class: 6E - Messages for EMU currency conversion in Treasury

• Message number: 121

• Message text: Condition item not reset

What causes this issue?

INCLUDE TRLO_EMU_KOPO_KEY OBJECT DOKU ID TX
The condition item cannot be reset, since the original data is not
available.

System Response

Processing is terminated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6E121 - Condition item not reset ?

  The SAP error message 6E121: Condition item not reset typically occurs in the context of pricing conditions in sales documents, such as sales orders or quotations. This error indicates that the system is unable to reset a condition item, which can happen for various reasons.
  Causes:
  
  Incomplete Data: The condition record may not have all the necessary data or may be missing key information.
  Locked Condition Records: The condition record might be locked by another transaction or user, preventing it from being reset.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure or condition types.
  Document Status: The document (e.g., sales order) may be in a status that does not allow changes to pricing conditions.
  Custom Logic: Custom enhancements or user exits may be interfering with the standard processing of condition items.
  
  Solutions:
  
  Check Condition Records: Verify that the condition records are complete and correctly configured. Ensure that all required fields are filled out.
  Unlock Records: If the condition record is locked, check if another user or process is using it. You may need to wait or coordinate with the other user to unlock it.
  Review Pricing Procedure: Ensure that the pricing procedure is correctly set up and that the condition types are properly defined.
  Document Status: Check the status of the document. If it is in a status that does not allow changes, you may need to change the status or create a new document.
  Debugging: If the issue persists, consider debugging the process to identify any custom logic that may be causing the error. This may require the assistance of a developer or SAP consultant.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage condition records.
  Pricing Procedure Configuration: The pricing procedure can be configured in the SPRO transaction under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  User Exits and Enhancements: If custom logic is suspected, review any user exits or enhancements that may be affecting the pricing logic.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.