How To Fix 6E020 - Order was not converted due to error during rate calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: 6E - Messages for EMU currency conversion in Treasury

• Message number: 020

• Message text: Order was not converted due to error during rate calculation

What causes this issue?

INCLUDE TRLO_EMU_ORDER_KEY OBJECT DOKU ID TX
The order cannot be converted, since an error has occurred while
calculating or determining the exchange rate.

System Response

Processing is terminated.

How to fix this error?

Check the Customizing settings for currency translation. The system
cannot determine the exchange rate between the original currency of the
loan and the euro.
<DS:SIMG.SIMG_CFMENUORFBOBBS>Translation ratios</>
<DS:SIMG.SIMG_CFMENUORFBOB08>Exchange rates</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6E020 - Order was not converted due to error during rate calculation ?

  The SAP error message 6E020 ("Order was not converted due to error during rate calculation") typically occurs in the context of sales order processing, particularly when dealing with currency conversion or pricing conditions. This error indicates that the system encountered an issue while trying to calculate the rates for the order, which prevented the order from being converted or processed further.
  Causes:
  
  Missing or Incorrect Exchange Rates: The exchange rates required for currency conversion may not be maintained in the system or may be incorrect.
  Currency Configuration Issues: There may be issues with the configuration of currencies in the system, such as missing currency types or incorrect settings in the currency configuration.
  Pricing Conditions: There may be issues with the pricing conditions that are set up for the order, such as missing condition records or incorrect condition types.
  Master Data Issues: Problems with master data, such as customer or material master records, can also lead to this error if they contain incorrect or incomplete information related to currencies or pricing.
  System Settings: There may be specific settings in the system that are preventing the proper calculation of rates, such as settings related to pricing procedures or currency types.
  
  Solutions:
  
  
  Check Exchange Rates:
  
  Go to transaction code OB08 to check if the exchange rates are maintained correctly for the relevant currencies.
  Ensure that the rates are valid for the date of the transaction.
  
  
  
  Review Currency Configuration:
  
  Check the configuration of currencies in the system to ensure that all necessary currency types are set up correctly.
  Use transaction code OB22 to review the currency types and their settings.
  
  
  
  Verify Pricing Conditions:
  
  Use transaction code VK11 to check if the necessary pricing conditions are maintained for the relevant materials and customers.
  Ensure that the condition records are valid and active.
  
  
  
  Check Master Data:
  
  Review the customer and material master data to ensure that all relevant fields related to currency and pricing are filled out correctly.
  Use transaction codes XD03 (for customer) and MM03 (for material) to view the master data.
  
  
  
  Analyze Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type to ensure it is set up correctly.
  Use transaction code V/08 to review the pricing procedures and their assignments.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify the exact point of failure in the rate calculation. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to currency conversion and pricing procedures for further insights.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.