How To Fix 6E017 - Customer open items in FI are being transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: 6E - Messages for EMU currency conversion in Treasury

• Message number: 017

• Message text: Customer open items in FI are being transferred

What causes this issue?

The system performs currency swap postings for customer open items in
the form of arrears and overpayments. The open items are taken off the
books in the original currency and then posted in euro. This allows you
to reverse the flows in the loan subledger after the contract currency
changeover to euro.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message 6E017 - Customer open items in FI are being transferred ?

  The SAP error message 6E017 indicates that there are open items in the Financial Accounting (FI) module for a customer that are being transferred. This typically occurs during processes such as data migration, integration, or when trying to perform certain transactions that involve customer accounts with outstanding items.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Open Items Exist: The customer account has open items (e.g., invoices, payments) that have not been cleared or settled.
  Data Migration Issues: During data migration or integration processes, the system detects that there are still outstanding transactions associated with the customer.
  Transaction Restrictions: Certain transactions may not be allowed if there are open items, as they could affect the integrity of financial data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Open Items:
  
  Go to the customer account in the SAP system and check for any open items. You can do this using transaction codes like FBL5N (Customer Line Item Display) to view the open items associated with the customer.
  
  
  
  Clear Open Items:
  
  If there are open items that should be cleared, process the necessary transactions to clear them. This may involve posting payments, clearing invoices, or making adjustments as needed.
  
  
  
  Data Migration Adjustments:
  
  If this error occurs during a data migration process, ensure that the migration logic accounts for open items. You may need to adjust the migration strategy to handle or exclude open items appropriately.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display), FB03 (Display Document), and F-28 (Post Incoming Payments) for managing customer accounts.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional context.
  User Roles: Ensure that you have the necessary permissions to view and modify customer accounts and open items.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.