How To Fix 6E017 - Customer open items in FI are being transferred

6E017 - Overview

• Message type: E = Error

• Message class: 6E - Messages for EMU currency conversion in Treasury

• Message number: 017

• Message text: Customer open items in FI are being transferred

What causes this issue?

The system performs currency swap postings for customer open items in
the form of arrears and overpayments. The open items are taken off the
books in the original currency and then posted in euro. This allows you
to reverse the flows in the loan subledger after the contract currency
changeover to euro.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6E017 - Customer open items in FI are being transferred ?

  The SAP error message 6E017 indicates that there are open items in the Financial Accounting (FI) module for a customer that are being transferred. This typically occurs during processes such as data migration, integration, or when trying to perform certain transactions that involve customer accounts with outstanding items.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Open Items Exist: The customer account has open items (e.g., invoices, payments) that have not been cleared or settled.
  Data Migration Issues: During data migration or integration processes, the system detects that there are still outstanding transactions associated with the customer.
  Transaction Restrictions: Certain transactions may not be allowed if there are open items, as they could affect the integrity of financial data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Review Open Items:
  
  Go to the customer account in the SAP system and check for any open items. You can do this using transaction codes