How To Fix 6D898 - Payment block &3 exists in company code &2 for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 898

• Message text: Payment block &3 exists in company code &2 for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6D898 - Payment block &3 exists in company code &2 for customer &1 ?

  The SAP error message 6D898 indicates that there is a payment block set for a specific customer in a particular company code. This means that the system is preventing any payments from being processed for that customer due to certain conditions that have been met.
  Cause:
  The payment block can be caused by various factors, including but not limited to:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, and the system has automatically blocked payments.
  Payment Terms: Specific payment terms may have been set that restrict payments.
  Customer Master Data: The customer master record may have a payment block indicator set.
  Open Items: There may be open items or overdue invoices that have triggered the payment block.
  Manual Block: A user may have manually set a payment block for the customer.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Check the "Payment Transactions" tab to see if a payment block is set. If it is, you may need to remove it if appropriate.
  
  
  
  Review Credit Management Settings:
  
  Check if the customer has exceeded their credit limit. You can do this in the credit management section (transaction code FD32 for display).
  If the credit limit is exceeded, you may need to adjust the limit or clear some open items.
  
  
  
  Analyze Open Items:
  
  Review the open items for the customer (transaction code FBL5N).
  Identify any overdue invoices or issues that may be causing the payment block.
  
  
  
  Check Payment Terms:
  
  Review the payment terms assigned to the customer to ensure they are appropriate and do not inadvertently block payments.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the implications of removing a payment block, consult with your finance or accounting team to ensure compliance with company policies.
  
  
  
  Transaction Codes:
  
  Use transaction codes like FD32 (Display Credit Management) and FBL5N (Customer Line Item Display) to gather more information about the customer’s financial status.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific updates or patches related to this error message.
  Documentation: Review SAP documentation on customer master data and payment processing for more detailed information on managing payment blocks.
  User Roles: Ensure that you have the necessary authorizations to make changes to customer master data and payment blocks.
  
  By following these steps, you should be able to identify the cause of the payment block and take appropriate action to resolve the issue.